Contact information

We're always here to help.

Customer Support

If you have any questions about your order, products, delivery or returns, please contact us using the email address below:

support@zibellacosmetics.co.uk

For faster assistance, please include your order number in your email.

We aim to respond to all enquiries within 1 business day.

Business Information

Zibella Cosmetics is an independent online beauty and fragrance retailer operated by Kate and based in Warwickshire, United Kingdom.

Customer Service Hours

Monday to Saturday: 9:00am - 5:00pm GMT

Sunday & Bank Holidays: Closed